Agency
Bernstein GmbH
Year
2023
Roles
UX Strategy
Information Architecture
Wireframing
UI Design
Visual Design
Context
SCHULZ Systemtechnik is a leading industrial automation company in Germany and Europe, offering a wide range of mechanical, electrical, and informational solutions. The company is committed to delivering innovative, industrial automation solutions with the help of their over 1000 employees spread across numerous locations.
The client wanted to refresh their website, making sure it matched their positioning and values better, enhancing user experience and increase engagement and conversions.
Process
We followed the Double Diamond as our basis of process, as well as use that to talk to our client about workflow, status quo, etc
Discover
In the first phase, we focused on gathering information and conducting research, like a Heuristic Evaluation and Web Analytics, to understand the client’s needs, the industry, and the users. We also identified any challenges that needed to be addressed.
Define
Once we had a good understanding of the client’s needs, we moved on to the Define phase. Here, we worked with the client to refine the project goals, identify user needs.
Develop
Then, we created wireframes, prototypes, and high-fidelity designs to bring the website to life. We also established a design system that included interactive elements, typography, color, imagery, etc.
Deliver
The final phase was the delivery stage, where we launched the website after extensive testing and refinement. We also provided training to the client’s marketing team to ensure that they could maintain and update the website as needed.
Challenges
Common challenges included designing the website in an intuitive and user-friendly manner, making it scalable, easily maintainable and flexible (but not too flexible). Two distinct challenges arose during the Heuristic Evaluation we conducted:
Simple Navigation
The company is a large enterprise, offering many services in a multitude of industry sectors. They have a lot of interesting stories to share, because employees from different locations work on many exciting projects. But how can we make sure, we don’t overwhelm the users with this construct when visiting the website? So we needed to find a way of embracing the internal complexity, but making it seem simple externally.
Industries
Processing
Automotive
Building
Energy
…
Solutions
Robotics
Energy Management
Process Control
Handling Systems
…
Projects
Project I
Project II
Project III
Project IV
…
Red Color
The one color that is associated with SCHULZ Systemtechnik is the color red, it’s the one brand color. How can we make sure that red brand color is not misinterpreted as an error or stop color? This question is especially significant due to the context the company is in.
Information Architecture
We wanted the information to be available intuitively and in a user-friendly manner. To get an overview of the complexity, one of the first things we did was create an overview of the types of content we would have to deal with. The process was similar to that Pepe Silvia meme.
We didn’t want the user to have to deal with the complexity and didn’t want them to have to make too many decisions, so decided for a main navigation solely based on industry sector. When the user was to enter one of these sectors, he would then be able go deeper if he wanted to, but was presented other content types like solutions, projects, articles, etc.
Main Navigation
- Home
- Prozessindustrie
- Automotive
- Gebäude
- Energie
- Fertigungsindustrie
- Maschinen- und Anlagenbau
- Agrar
Wireframes
The wireframes were designed to clear questions about layout and functionality as well as user flow and experience.
Design System
The design system was created to ensure consistency and coherence throughout the website as well as to be used for other projects later on.
Colors
The color red must be used because it’s the brand color, but it is not used for any interactive elements.
Black
White
Red
Typography
H1
H2
H3
H4
H5
P
Buttons
Primary
Default
Hover
Disabled
Secondary
Default
Hover
Disabled
Tertiary
Default
Hover
Disabled
Text Inputs
Default
Hover
Focused
Disabled
Error
Outcomes
The final design was created to be visually engaging, intuitive, modern, technological. The design included high-quality imagery and clear typography that helped to highlight the company’s services. The design was also responsive, ensuring that the website looked great on all devices, including desktops, tablets, and smartphones.
A navigation that folds away making space for the content and adapts to the background, layers of elements moving at different speeds (parallax) amplifying that feeling of three-dimensional space, simple animations as well as on-scroll interaction
Users are led into their industry sector of interest which features a whole own ‘world’ – backgrounds and buttons adapt to the cover image. The industry pages are created for discovery, offering sub pages, relevant projects and services, as well as articles.
Blurred elements can be found throughout the page, always opening up own ‘worlds’ within the page.
Conclusions
The project resulted in a user-friendly, accessible, modern, and visually engaging website. The new design helped to showcase the client’s services, products, as well as employees in a way that matched company values and made sure users weren’t left out of the equation. The new website is also scalable and easily maintainable, ensuring that the website can grow and adapt.